It seems these days no one can find their way to a destination without using one of the popular GPS apps.

A business in St. Petersburg, however, says its customers complain that Google Maps and MapQuest are taking them well out of their way.

Dale Grayl has owned Wave Pool and Grill Store for 21 years, 12 of them here on the corner of 62nd Avenue North and 4th Street North in St. Petersburg.

"Everybody comes through here pretty much. It's just an excellent location," Grayl said.

The business has easy access from both 4th Street North and 62nd Avenue North, but new customers say it's too hard to get there with mapping apps.

"They're being sent through the neighborhood, a couple blocks down, they have to go a couple blocks the other way, and then we have to come back on 62nd," Grayl said.

Google Maps gets it data from MapQuest. So the store asked MapQuest why the GPS routing wasn't taking drivers directly to the entrance.

The reason? Two sets of double yellow lines.

"By U.S. DOT law, we do not allow a turn across two sets of double solid yellow lines," MapQuest customer service said.

Florida Highway Patrol Sgt. Steve Gaskins said the yellow lines are not like others.

"This is simply a transition from the raised portion, the developed median that you see here behind me right here at the intersection," Gaskins said. "So, instead of having the lines come straight up to the developed raised median there, they're going to have a transition zone.

"That's all that is, it's not a safety zone," he said. "It's not a gore, nothing like that. You can turn."

Real Time Traffic Expert Chuck Henson reached out to MapQuest, and the company said it would examine whether changes to their policies need to be made at the location.