Those who are part of the deaf community in Central Florida want to be heard as they say they deal with a lack of interpretation.

You may have seen a video that went viral on the web of two deaf customers ordering from a Starbuck’s drive-thru in St. Augustine with a signing barista. That’s just one of the many examples of everyday life for those who are part of the deaf community.

Martha Knowles who became deaf at the age of seven says she can relate to the problem.

“And also if you have a problem at the bank. If you want to go in, you need to talk about something … I am having a problem with my account, there is no way to do that,” Knowles said.

The Center For Independent Living helps people with disabilities in seven counties across Central Florida. Last year CIL served over 400 deaf individuals, this year that number has increased to more than 1,300 people. Showing that the demand for interpreters is real.

“American Sign Language is its own language ... it sounds like the community in general, throughout the state and throughout the country, is seeing not as many qualified interpreters to be able to help an individual within their workplace,” said Margaux Pagan the Development Director for the Center For Independent Living.

An interpreter can typically cost about $100 an hour and despite the cost, interpreters are still in high demand. But while the deaf population has tripled in the last year, the number of interpreters doesn’t seem to be keeping up.

Summer Manning who was born hearing but became deaf after a severe fever.

“Last minute we will get a last minute interview and we can’t get an interpreter on such short notice," Manning said. "So we have two options we can go to the interview without an interpreter and have that awkward negotiation. Or just choose not to go.”

Many are opting out of using live interpreters and instead using video services. It works like FaceTime or Skype, but those in the deaf community say these kinds of systems aren't reliable, either. Oftentimes, calls drop and monitors freeze.

“A lot of people have learned to stand up for themselves and fight for what’s there. You could do anything. Anything is possible ... You shouldn’t tell yourself that I can’t do this, I shouldn't do that-- just go ahead and do it,” Manning added.

To overcome this problem, Manning and Knowles hope more people become certified in sign language.