Some of the first 911 calls released from inside and outside of Pulse nightclub give a glimpse of what it was like for survivors and family members who turned to officers during the ordeal.

“It might sound weird, but I still message him," said Wigberto Cintron, the older brother of Luis Omar Ocasio-Capo, one of the 49 people killed in the mass shooting at the gay nightclub just south of downtown Orlando.

"I still message him. It's just in my daily basis."

Cintron said he was supposed to be there that night.

"It still feels like a nightmare. I still wait for him at home.”

Cintron instantly knew something was wrong when his 20-year-old brother didn’t pick up the phone that night. So he called 911.

“ 'Well, I’m sorry we don’t have any information,' " Cintron said he was told, mimicking hanging up the phone. "What else you need to tell me?”

The calls to 911, Orlando Fire and police dispatch calls reveal a gauntlet of emotions.

Others in the nightclub that night tried to speak quietly to 911 dispatchers as they bravely called for help.

“He’s still inside,” the unidentified caller said to the 911 dispatcher.

"Who’s still inside?" the dispatcher replied.

“The shooter.”

"The shooter’s inside. What address?" the dispatcher asked.

“Pulse Orlando.”

"Stay where you are, if you feel safe," the dispatcher told the caller.

“No, he’s going to kill us.”

"OK. You haven’t seen him, none of you are injured?" the dispatcher asked.

“No.”

In another 911 call, a dispatcher seems to be in disbelief at what they're being told.

“Hello, (phone rings), uhhh, this is very unnerving. (phone rings),” the dispatcher says.

Scared and feeling helpless, Cintron said he had nowhere else to turn in the early morning hours of June 12 after receiving a frantic call from a concerned friend.

“I needed answers,” he said. “So, I’m just supposed to sit here and what? It's the only number that I’m supposed to call for emergencies.”

Cintron said not only did his lose his brother, but he also lost his best friend.

“It still feels unreal to me. I feel like he’s on vacation,” Cintron said.

The City of Orlando is in the process of releasing additional 911 calls. In an emailed statement, public information officer Michelle Guido said:

"We understand that some of the people who called 911 in the early hours of the Pulse tragedy were worried and anxious about the safety of their loved ones. Our emergency dispatchers were working while hundreds of calls were coming in about a very fluid active shooter scene. While the scene was still active, they could not give much information to the public, because our officers and other first responders were working to isolate and stop the gunman who ultimately murdered 49 people. Giving out too much information could have hindered the job law enforcement was out there to do. And due to the chaos of the scene, they may not have had information to provide each individual caller. The families' frustration is understandable; but we remain very proud of the way our dispatchers acted in a tragic scenario the likes of which we've never seen in Central Florida."


'I still message him,' says Wigberto Cintron, the older brother of Luis Omar Ocasio-Capo, one of the 49 people killed in the Pulse nightclub massacre in June. (News 13)