Amazon adds Alexa food ordering in Tampa, Orlando

Last Updated: Thursday, January 05, 2017, 2:16 PM EST

Amazon Prime members in Tampa and Orlando can now voice-order their next meal through Amazon Restaurants on their Alexa-enabled devices, including the Amazon Echo and Echo Dot.

  • Amazon Restaurants launches in Tampa, Orlando and Miami
  • Allows Alexa, Prime users to have food delivered free of service charge

The new Alexa skill allows customers to reorder from any restaurant available on the service in more than 20 cities by saying, “Alexa, order from Amazon Restaurants."

“Customers now have a hands-free, hassle-free way to reorder any meal from Amazon Restaurants using their voice to get dinner on the table,” said Gus Lopez, general manager of Amazon Restaurants at Amazon. “We are excited to leverage the innovative Alexa technology and give Prime members another easy way for Amazon Restaurants to take care of dinnertime with no menu markups and free delivery in one hour or less.”

Prime members can ask Alexa to reorder from Amazon Restaurants by saying a restaurant name or cuisine type, for example, “Alexa, order sushi from Amazon Restaurants.”

The service pulls a customer’s order history from a specified restaurant or cuisine type and lists meal options available for reorder. The selected meal is then sent for delivery to a customer’s default address.

Once an order is placed, Amazon delivery partners deliver the food in one hour or less.

Amazon Restaurants offers customers transparent pricing — there are no menu markups or hidden service fees — and delivery on all orders is free for Prime members.

If a customer finds a restaurant item on Amazon Restaurants that is priced higher than the regularly priced item on the restaurant’s current online menu within 24 hours of placing the order, Amazon will refund that customer the price of the item.

Customers can also place orders using the Amazon and Prime Now mobile apps or by visiting www.amazon.com/restaurants.  

Prime members can download the Amazon or Prime Now mobile apps, or visit the Prime Now website to enter their ZIP code and see if the service is available in their area. In ZIP codes where restaurant delivery is available, customers will see 'Restaurants' on the home page.

The service is available in Tampa, Orlando and Miami, as well as  Atlanta, Austin, Baltimore, Brooklyn, Chicago, Columbus, Dallas, Houston, Los Angeles, Phoenix, Portland, Manhattan, Minneapolis, Northern Virginia, San Diego, San Francisco Bay area and Seattle.

To learn more about how to reorder from Amazon Restaurants through Alexa, please visit www.amazon.com/restaurants-alexa. For restaurants interested in working with Amazon Restaurants, please visit amazon.com/restaurants-merchants.