PINELLAS COUNTY, Fla. -- Starting today, Uber riders in Pinellas County can now get help easier and more quickly through Uber's 911 Integration Pilot program.
- Uber expands 911 Integration Pilot to Pinellas
- 911 Integration to help save lives
- Riders to use emergency button; dispatcher to see location
Uber is now expanding its 911 Integration Pilot to Pinellas County.
Currently, if a rider uses Uber’s emergency button during a trip, their real time location, car make/model and license plate number are surfaced so the rider can give that information to the 911 dispatcher. With 911 integration, that information is automatically transmitted to 911 and does not need to be conveyed verbally. The dispatcher will see that information on their computer screen.
Federal regulators estimate about 10,000 lives could be saved every year if first responders were able to get to a 911 caller just one minute faster.
"At Uber, we believe technology can help make the roads safer than ever before. Every second counts in an emergency, and we want to make sure our users get help quickly with accurate information if faced with an emergency situation," said Nirveek De, Safety Products Lead, Uber.
Uber launched the emergency button feature in the app in May and in a handful of cities: Denver, Colorado; Charleston, South Carolina; Nashville, Chattanooga and Tri-Cities, Tennessee; Naples, Florida; and Louisville, Kentucky.